Frustration


Don’t Fail

I bought a kindle book yesterday and decided I wanted to read it on my computer.  So I clicked the kindle app and I got a true and useless message. FAIL. this version of the kindle application has expired and can no longer be used. Please update to a newer version. Marvelous.  Clearly I have a problem. What do I do about that? Update. Ok. How do I do that? OK Ok. I’m a computer literate guy and found the Kindle Download page almost as fast as my browser would load. But what if I couldn’t find it on my own? What if I were like some of the people my friend in IT helps out? That message is true. But it’s a fail nonetheless. As one frustrated user put it:”First, they pop up a warning that the program is about to expire. No mention of when that will happen; no advice about how to deal with it; no link for downloading a new version. Then, after it has actually expired, they pop another equally unhelpful message, and the program refuses to load.” In other words the problem is that I know there’s a problem, but I don’t know where to go to solve it. I think about this when I’m driving down the […]

this version of the kindle application has expired and can no longer be used. Please update to a newer version.